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What does WWW.ETICKETSCLUB.COM do?
WWW.ETICKETSCLUB.COM provides customer service and payment services through eTicketsClub transactions processing platform for subscription and shopping cart websites.
How is the billing information displayed on my bank statement?
All our billing services will appear as WWW.ETCLUB.CC next to the website's transaction. If you do not see this on your statement, then we are not billing you.
Can I Email my credit card number to WWW.ETICKETSCLUB.COM?
Never Email your credit card number or payment account details through a regular mail systems. And we never ask for full credit card or payment account numbers. Usually we ask for the last 6 digits to locate your purchase.
Why was I billed?
You purchased a product, membership or subscription from a website that uses eTicketsClub's services. You should have received an email receipt at time of purchase. If you do not have your receipt, use the form to view purchase details.
Why do I have multiple charges?
For your convenience, many subscription-based websites renew your membership until you cancel. For more information, visit the website to which you subscribed. If you've subscribed to multiple websites, the charges will be listed separately.
How can I stop the billing?
Fill out the form. Once you've cancelled, you will not be billed again after the date of your cancellation. To maximize the value of your membership, your access will remain active until the end of the current billing cycle.
I don't remember my password. How can I retrieve it?
If you require a password to access a website for which you have purchased a membership/subscription, you may use our form to retrieve it. Your password was also e-mailed to you at the time of the purchase. If your password has ceased working please click here to refresh it. If this does not work, please contact us by e-mail, phone, or live chat.
I forgot the web address of the website I bought on. How can I get it?
You may use our form to retrieve it. If this does not work, please contact us by e-mail, phone, or live chat.
I already canceled my membership/subscription. Why did I get billed again?
Please check your e-mail for a confirmation of the canceled membership/subscription. It will verify the final date and amount you were billed. If you have additional questions, please contact us via e-mail, live chat or phone.
Can I re-activate my canceled membership/subscription?
In some cases your membership/subscription may be reactivated. Often times it is easier to simply place another order at the same website. Please contact us if you would like the membership/subscription to be reactivated.
I only purchased a trial membership/subscription. Why are you still billing me?
All trial memberships/subscriptions convert to monthly memberships/subscriptions if not canceled within the specified trial period. Please check the terms and conditions of the website from which you have purchased a trial membership/subscription to verify the trial period and the recurring billing process.
Why was my credit card declined?
There could be a number of reasons why your card was declined. Please use a different card to place the order or contact us via e-mail, phone or live chat if you have additional questions.
I cannot see the content or encounter technical difficulties or didn't get an ordered product
WWW.ETICKETSCLUB.COM does not handle any questions about site content or technical issues. You should contact the administrator from the link of the website you subscribed to or purchased from.
If the administrator does not respond or there is no link available, please contact us via e-mail, live chat or phone. We will get in touch with the administrator to handle your query.
Why didn't I receive a confirmation email after signing up?
You must enter a valid email address each time you make a purchase through WWW.ETICKETSCLUB.COM to receive a confirmation in your mailbox. For future notifications, you will have to communicate us your valid email address.
My password or username does not work. How can I solve this?
Make sure you type in your Username and Password exactly the same way as they appear in the confirmation Email after you signed up. Our system is case sensitive.
Will the website, I purchased, appear on my statement?
All billing will reflect WWW.ETCLUB.CC and the name of the membership/subscription you purchased as shown on the payment page at the time of the purchase.
I have a question which has not been answered by the FAQ. What do I do?
If you have any further questions, please contact us 24/7 via e-mail, phone or our live chat.
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